Reviews


Air Duct Repair in Fort Wayne, IN 46723

“In September, 2025 we had central air installed in our house. The air handler and duct work is in our attic. On a Saturday in February, 2026 we noticed a water stain in the ceiling around the vent in one of the rooms. We called Brockman Heating & Air right away. Nick came on that day and went in the attic, he took pictures and reported back to Ben at Brockmans. On Monday three technicians (Dave, Terry and Davaris) came to our house, rechecked everything and started the process of fixing the problem, warm air was going up through the cold air return which caused ice to build up in the duct work. All of the duct work was removed and we were told Ben would get with us with the plan to correct the problem. Ben called on Tuesday and told us that later that week guys would be out to install all new duct work in the attic. On Thursday a crew came to do the repair (Derek, Davaris and Juan). They did an excellent job. They respect our house by putting down floor covering, putting booties on and cleaned up the mess when finished, they were very friendly but did the job that they came to do. We cannot thank Ben and all of the crew enough for getting our problem solved right away. There was no saying the problem was our fault they just formed a plan and took care of the problem at no cost to us. Once again thank you Ben.
Thank you so much Bud and Diana.”
- Bud & Diana B.

Air Conditioner Repair in Fort Wayne, IN 46835

“We called Brockman’s after hours service after 9pm on a Friday when, much to our dismay, our AC unit started making a buzzing sound and fan stopped spinning. I was nervous about the issue and timing, but they were prompt, friendly, experienced and reasonably priced. It turned out to be a broken capacitor and was an easy fix. The tech had a replacement on hand and we were up and running within an hour of calling. In a world where situations like these can be rough, this was the complete opposite! Amazing customer service! We plan to use them again in the future.”

- Chelsea H.

Air Conditioner Repair in Fort Wayne, IN 46835

“Couldn’t have asked for better service. Nathan was our technician he was so friendly and informative. From the time I called to the repair complete it was only three hours. Would definitely recommend Brockman and will be utilizing them for our future needs.”

- Morgan H.

Air Conditioner Maintenance in Fort Wayne, IN 46835

“My man Nathan showed up wearing a utility belt that looked like it was forged by NASA and Lowe’s. He handled the alligator pit with calm and grace and deftly maneuvering the cobblestone dart trap system. Before I could offer him a bottle of water, he was already rappelling into my attic like a Mission: Impossible reboot. Ceiling too low for most humans? Not for Nathan. He army-crawled through 18 inches of fiberglass insulation like it was a luxury mattress. At one point, I heard him mutter, “Snakes… why did it have to be snakes?” Turns out my attic had a rogue plastic Halloween decoration. Nathan rappelled past it effortlessly with his bull whip.

He dodged swinging ducts… He deciphered an ancient HVAC panel code (written in what I believe was Elvish or possibly mid-90s manual shorthand). He even replaced a capacitor while hanging one-handed from a support beam, Indiana Jones style, holding the old one up like it was the golden idol and whispering, “This belongs in a museum.” When he finished, he simply nodded, checked the thermostat, and vanished into the mist (or possibly insulation dust). My house went from Amazon rainforest in July to arctic tundra in February in under 10 minutes.

TL;DR: Nathan is what would happen if MacGyver and Indiana Jones had a baby who decided to go into HVAC instead of archaeology. Hire him. Tip him. Tell your grandkids his tale.”

- Michael A.

Air Conditioner Maintenance in Fort Wayne, IN 46804

“Nathan was professional and kind. Great worker!”

- Caleb S.

Gas Furnace Repair in Fort Wayne, IN 46814

“Blake is a wonderful example of pride in a job well done! He stuck with it and got my furnace running like new.”

- Rita R.

Electrical Box Maintenance in Fort Wayne, IN 46835

“Anthony Jones did great at my parents’ home”

- Terry L.

Air Conditioner Maintenance in Fort Wayne, IN 46805

“Kevin came to do our annual maintenance a few weeks back. Very professional, knowledgeable, explained all that he was doing (prior to and upon completion). Always very happy with Brockman, thanks again for another wonderful visit to our home.”

- Laura S.

Boiler Installation in Decatur, IN 46733

“Everyone was so professional, helpful, and efficient! You helped my Mom with her new oil furnace, she appreciates your great work that you provided! I should have sent this earlier, thanks again for your help!”

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Water Heater Repair in Fort Wayne, IN 46825

“George Hawthorne was our technician he was Great, he did both the furnace maintenance yes and came and repaired the water softener today. Was very thorough. You can send him to do our maintenance anytime.”

- Roy P.
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